EliteSingles Reviews

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refund site account subscription money service profile membership email customer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Message erroneously erased from my inbov

Can you please Resend my email to make Active. And I don't have to use another email address ThankYou.

User's recommendation: Yes I am Enjoying.

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ID
#3060996 Review #3060996 is a subjective opinion of poster.
Cons
  • Matches completely ignore preferences
  • Not worth any money at all
  • No way to get help
Preferred solution
Price reduction
New Reviewer

I paid elite I will not pay any more.rRefund my $104 now

I paid $104.00 now in November 2021 I can't access my messages I can't get any answer please refund my $104.00 you took my money I don't have access
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ID
#3058686 Review #3058686 is a subjective opinion of poster.
Loss
$104
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cannot get in touch

Forgot password; cannot send the email I used because there is no send button! And now for the same reason I cant cancel.

User's recommendation: Avoid them.

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ID
#3056687 Review #3056687 is a subjective opinion of poster.
Cons
  • No way to get help
Loss
$180
Preferred solution
Cancel membership

Scammers

I received so many scammers messages. How do I go from here? They sent me a message and next day they removed their profile. The messages are almost same.
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ID
#3056026 Review #3056026 is a subjective opinion of poster.
Location
Cherry Hill, New Jersey
New Reviewer

Credit for unused subscription - unauthorized charge

I have been charged without authorization. The wesbite is a scam, and I have never returned to it. I want my charge refunded now.
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ID
#3051789 Review #3051789 is a subjective opinion of poster.
Location
San Diego, California
New Reviewer

Credit fir unused subscription

You are charging me when I have not authorized the charge. The website is also a scam - and I have never returned to it. I want my money back - now
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ID
#3051775 Review #3051775 is a subjective opinion of poster.
Location
San Diego, California
New Reviewer

Over charged

I paid in full and was charged 80 for few months of elite singles. This charge was completed and paid in full. Your company then charged me twice through a PayPal credit, which I do not use. This was wrongfully charged and inappropriate. You also charged late fees. I have documents proving that you charged me twice and, I would like for the credit charged to be erased. If you provide a fax number, I am happy to send you a copy of the original charges. I also have discontinued the services so, I should not be charged ongoing. If you do not resolve this and erase all charges through the paypsl credit, my business lawyer will notify you. This was wrong on your part. Carla 410-688-****
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ID
#3047713 Review #3047713 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Product
Elitesingles Subscription
Preferred solution
A credit for being charged twice through my PayPal account. I paid in full and then you charged the credit also.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I cannot get on my account

Can you please contact me or call me personally not a generic email as Ive been getting emails from your sight and Im not able to reply because all of a sudden today I have to sign in and Ive forgotten my password as Ive never had to use it for 3 months. If I need to pay for another 3 months, I will do it but I need advice please
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ID
#3033674 Review #3033674 is a subjective opinion of poster.
Preferred solution
You to get in contact with me please and I am in England

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancel me now - do not renew!!!

Just want to cancel and not renew. Randy Guttenberger rgoot@***.com Your service is poor. Your services poor. Your services poor. Your services poor. Your services poor. Your services poor. Your service is poor. Your services poor. Your service is poor. Your services poor. Your services poor. Your services poor. Your services poor. Your services poor.
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ID
#3032441 Review #3032441 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Cancel

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancel account within cooling off period

Registered for elite account yesterday, now wish to cancel subscription in line with your cancellation policy .14 days cooling off period. Please terminate account and refund for Laura.troughton@***.co.uk

User's recommendation: Very poor customer service.

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ID
#3021253 Review #3021253 is a subjective opinion of poster.
Location
North Woolwich, England
Loss
$169
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Please discontinue my name on site and refund for last payment as I never requested renewal

I have had a lot of problems with you. First you renewed my subscription without my permission so refund immediately. The majority of selections for me were uneducated and lived all over the United States only got one answer as even California selections were too far away!!!! Please remove me ASAP!!!!!!!!!!!!!!!!!!! Ann Vermillion vermillionann@***.com

User's recommendation: Don't subscribe no way to get a hold of company.

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ID
#3017615 Review #3017615 is a subjective opinion of poster.
Cons
  • Customer service number not available
  • Resubscriped without my permission
Loss
$120
Preferred solution
Full refund
New Reviewer

Get no help from customer service

Contacted customer service for reset password issue. Site doesnt work for resetting password, now I am locked out.
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ID
#3009850 Review #3009850 is a subjective opinion of poster.
Cons
  • Cant contact anybody for help
  • Customer service number not available
Preferred solution
Full refund
New Reviewer

Delete my profile

Delete Chjttiidgjjuyccddhuhvxscbhfcvcxxcvbvcv?!!);)$86;;,,;()&;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;&$))??.:())));,;:())!?;(
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ID
#3007901 Review #3007901 is a subjective opinion of poster.
Location
Wichita, Kansas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fraudulent billing- never signed up

Billed but never activated account . Subsequent billed. NO EVIDENCE OF ME USING THIS DATING APP. Yet, I am billed for subscription.

User's recommendation: Do not recommend.

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ID
#3006817 Review #3006817 is a subjective opinion of poster.
Location
Brookside, Nova Scotia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Email does not work

Update by user Nov 24, 2021

I finally received an email response from Elitesingles asking me to send proof of payment for their service. I sent screen shots and details about my 6 month subscription payment via email but this still is not resolved!

At this point I just want a full refund!!! Thank you!

Original review posted by user Oct 25, 2021
Someone changed my email address on my Elitesingles profile and now I can't logon. The customer service line is not connecting.
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ID
#3006272 Review #3006272 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered