EliteSingles Reviews

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Customer service

I opened 2 tickets. They barely responded today. Then asked to verify my email which they have and used many times. Then they want a code thats not there to talk to them. I sent 2 very upset emails and this is there response. I cant find a direct phone number so I'm forced to wait on there reply. There billing is foul. They dont xplain they bill upfront in bulk . They say sign up for monthly billing then take all at once. Now my acct is short. Im pissed

User's recommendation: Is it worth it.

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ID
#2832399 Review #2832399 is a subjective opinion of poster.
Location
Hemet, California
New Reviewer

Cannot fond out how to renew basic membership

That's a Fax number. Do you have a new number for Elite Singles? A US number? Please reply Tysm! Bye

User's recommendation: Ty.

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ID
#2825477 Review #2825477 is a subjective opinion of poster.
Pros
  • Too much money
Cons
  • Inaccurate website description and instructions
Preferred solution
Deliver product or service ordered
New Reviewer

Refund

Refund I need to get my money back I did cancel this long time a go and I didnt Request to sign in again
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ID
#2818990 Review #2818990 is a subjective opinion of poster.
Cons
  • Cannot seem to cancel renewal subscription
Loss
$104
Preferred solution
Full refund
New Reviewer

I want to get a refund

My wife just passed away and wanted to find some company and decided this is not what I want to do. I would like to cancel my 6 month subscription and get a refund .I jus did it today.
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ID
#2816756 Review #2816756 is a subjective opinion of poster.
Preferred solution
Full refund

Can’t log into site

When I put in my email address so that I can receive the email for a password reset nothing happens. I have not been able to log into my account for over a week. I would like an immediate assistance.
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ID
#2812632 Review #2812632 is a subjective opinion of poster.
Location
Olympia, Washington
New Reviewer

Unable to contact via phone

My subscription ended. They keep charging me monthly over $125. Can not find plan offers. Cant even find how to re pay even if I wanted. Unable to connect with life service representatives. Spent more time looking than anything else. Forced to send comments on line and no reply. Very very poor service

User's recommendation: Have a life representative!!!! Make information easily available.

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ID
#2806013 Review #2806013 is a subjective opinion of poster.
Service
Elitesingles Matchmaking Service
Pros
  • Easy to work with and upload pics
Cons
  • Charge too much money
  • Contact info to resolve issues
  • Customer service phone number not available
Preferred solution
Education. Clear instructions. Help!!!

Unable to delete my profile on elite donglrs

Yes thank you. Profile was deleted. They responded and said they would not respond through you. However, they reached out to me vis my email address. Problem solved. Thank you for your assistance. .

User's recommendation: Helped me get quick response with problem vendor.

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ID
#2792622 Review #2792622 is a subjective opinion of poster.
Location
Saint Augustine, Florida
New Reviewer

I need to cancel ,& need a reimbursement from this past month

I never used the site so I need it canceled,&;; reimbursement. I have always forgotten my password!
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ID
#2789508 Review #2789508 is a subjective opinion of poster.
Loss
$70
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need to make a payment to progress to Premium member and there is no option for payment?

Please contact me URGENTLY as I need the option to make a payment for Premium membership/subscription. PLEASE CONTACT ME or SEND AN EMAIL WITH THE OPTION TO MAKE PAYMENT!
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ID
#2787770 Review #2787770 is a subjective opinion of poster.
Pros
  • Consistency
Cons
  • No ability to contact the elite team or service provider
Preferred solution
My payment for Premium membership has lapsed and I am unable to make a payment to regain access to my visitors or messages. I need this rectified URGENTLY, as I have been trying, to no avail, to contact Elite for MONTHS!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

URGENT CONTACT PLEASE

I am a female costumer and I would need to talk about an urgent matter with you. There are fraudsters in your system and I need you to contact me asap at + 44 0747****296 or via my emaillg827606@***.com This is very important that I talk to you as soon as possible please Thanks a lot lauren

User's recommendation: BE VERY CAREFUL THERE ARE SCAMMERS IN THIS WEBISTE.

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ID
#2786733 Review #2786733 is a subjective opinion of poster.
Loss
$3000
Preferred solution
Let the company propose a solution
New Reviewer

Not interested anymore.

Just dont want to do this again. just dont want to do this again. I dont want to do this again. dont w as nt to do this again.
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ID
#2780666 Review #2780666 is a subjective opinion of poster.
Location
Durham, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

61794 Sunset Ln/807 N. 7th Street

i accidentally purchased the membership from your site. i never hit clicked to submit this request and it immediately took money out of my account. please submit my refund immediately due to technical problems? i was also unhappy with this site as it showed only searches around the world. i deleted my account immediately and therefore do not have my ID number that you are requesting be attached to this. i am also unsure what address i used as i am in the process of moving and haven't gotten everything changed over yet. thank you
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ID
#2779000 Review #2779000 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Disappointed

Whats wrong with your APP? Functionality is awkward and I cant use the message box unless I log in from the website. Candidates are well out of my 50 mile preference range and there is not much variety once Ive been presented with the original slate of candidates. Seems stale and unrefreshed. I would not recommend this site- very limited experience.

User's recommendation: Caveat emptor!

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ID
#2778844 Review #2778844 is a subjective opinion of poster.
Location
Annapolis, Maryland
Loss
$209
Preferred solution
Let the company propose a solution
New Reviewer

I want my subscription cancelled

I want my subscription cancelled I have 14 days from now to do it. Its impossible to get any sort of contact from you
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ID
#2778724 Review #2778724 is a subjective opinion of poster.
Preferred solution
Cancelled subscription
New Reviewer

Cancelation not working

Pissed, need help, not working, sos, help, super pissed, had to use 100 characters to be able to submit
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ID
#2774470 Review #2774470 is a subjective opinion of poster.
Loss
$256
Preferred solution
Full refund