Most helpful review

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Verified Reviewer
New Reviewer

Refund

EliteSingles - Refund
EliteSingles - Refund
I checked my bank account, and saw that you have taken money out of my account. I want it back now. I cancelled my sub, and left your service before you could legally take my money. I want it back now, or I will be faced to file a fraud to me account by your company....
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ID
#3857994 Review #3857994 is a subjective opinion of poster.
Loss
$109
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Cancelled account

I received a bill and I paid it awhile ago and cancelled my account. All I came across were fakes pretending to be someone they were not. Not what I expected

User's recommendation: I don’t recommend.

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ID
#4017489 Review #4017489 is a subjective opinion of poster.

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New Reviewer

I waited to talk with someone for 30 minutes snd 21 seconds. No one answered the phone!

I am reporting Elite singles to the Better Business Bureau! I'm angry! No activity on site!! No one will answer the phone to cancel my account!!!

User's recommendation: Do not subscribe! Nothing but a racket!

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ID
#4014547 Review #4014547 is a subjective opinion of poster.
Preferred solution
Cancel my account with no further charges!
New Reviewer

Did not like most respondents

Stopped using the site They send the same pictures over and over. Most People that I selected nehiver responded Sarcastic wondered if they exist.

User's recommendation: Use a more involved datiting site.

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ID
#3986990 Review #3986990 is a subjective opinion of poster.
Location
Irvine, California

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Verified Reviewer
New Reviewer

Contact

Your site doesnt offer a contact option. It tells us to use your contact form under the Help section but the contact form doesnt exist and there is no phone number. I had to get these contact details via a google search so it doesnt give a good impressin about the dating site. You recently sent me a 'Birthday Gift ' of a 3 day subscription but when I claim it just goes goes to a page inviting me to become a premium member. Is the site a scam? Regards J.Newton jesswebstuff@***.com
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ID
#3984072 Review #3984072 is a subjective opinion of poster.
Location
Mansfield, England

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New Reviewer

Never signed up

I never signed up for their services. I was charged for their services My card was stolen and someone signed up. Tried to call an cancel services and they never returned my call
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ID
#3981588 Review #3981588 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

My account is canceled and I signed up 7 days ago

I signed up for Elite Singles on 9/10/22, and I no longer have access unless I sign up again! What is going on here? I signed up for 30 days and after only 7 days you cancel my account? Below are my sign up details. Transaction details Print Payment sent to Spark...
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1 comment
#2251493

TIme to do a chargeback with your bank.

ID
#3972886 Review #3972886 is a subjective opinion of poster.
Preferred solution
My services restored. I paid for 30 days I have been active for 7 days

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Make sure my subscription is canceled

To hard to cancellation the subscription. No need for all this to cancel. Please let me know when it is canceled. Thank you

User's recommendation: They over charged me. Only paid for a month but charged for 3.

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ID
#3966212 Review #3966212 is a subjective opinion of poster.
Loss
$100

Technical problems on site

Customer service near impossible to get hold of. No phone contact. Site suffers from technical problems

User's recommendation: Most matches offered too far away, technical problems with site.

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ID
#3960789 Review #3960789 is a subjective opinion of poster.
Location
London, England
New Reviewer

Membership

I have upgraded the prime membership and Ive gotten nothing out of it. This whole site is it is a scam and I want to be let out of this thing. You guys dont answer your phone you dont help youre absolutely worthless.

User's recommendation: I have upgraded the prime membership and I’ve gotten nothing out of it. This whole site is it is a scam and I want to be let out of this thing. You guys don’t answer your phone you don’t help you’re absolutely worthless. I recommend.

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ID
#3955267 Review #3955267 is a subjective opinion of poster.
Location
Whittier, California
Loss
$59
Preferred solution
Full refund

Subscription cancellation

Nobody has returned my call. Why do I have to write 100 words? Isn't the first sentence legible enough?
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ID
#3954881 Review #3954881 is a subjective opinion of poster.
Location
Plattsburgh, New York

2 clients tried to run a Scham on Me a Sarah Hull Ana Ann O'neil

To send them money by wire, one was $ 12.500.00 other one $ 2.000 .00 Both Schamers used same approach, to long for me to write.

User's recommendation: Look at their files want help but that's All you have Be Very Aware ,you don't know if it's a man or women , ???, EliteSingles you need to require a personal photo along with their subscription, your limited distance you are willing to commute, as well matches from states that are Far from each other.

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ID
#3950988 Review #3950988 is a subjective opinion of poster.
Location
Fayetteville, North Carolina

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Verified Reviewer
New Reviewer

Customer service

I call your customer service number and it's saying your closed because of the holiday ? WTH is up with that, there's no holiday ! How unprofessional
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ID
#3950625 Review #3950625 is a subjective opinion of poster.
Location
Socorro, Texas
Cons
  • Selection of women have a lot to be desired
Preferred solution
Apology
New Reviewer

I am pissed

Majority of contacts Inappropriate . People asking for personal info .I contacted and cancelled my membership then you sent me a threatening email to pay

User's recommendation: Don’t join.

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ID
#3945350 Review #3945350 is a subjective opinion of poster.
Cons
  • Not safe secure site
Loss
$65
Preferred solution
Full refund
New Reviewer

No one answered the phone

Fake messages that I am receiving daily. I have tried to reach a real person seven times without any success. Please have a real person cal me at 864. 238-****. Thank you in advance for your help.
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ID
#3924439 Review #3924439 is a subjective opinion of poster.
Location
Greenville, South Carolina
Preferred solution
A clearer understanding of your service

Want to cancel and refund please

Someone used my account and card to make an account I got scammed. I would really like my money back put on my new card as it was not me
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ID
#3916200 Review #3916200 is a subjective opinion of poster.
Location
Perth, Western Australia

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