EliteSingles
EliteSingles Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
EliteSingles has a 1.4 star rating from 284 customer reviews; consumers are mostly dissatisfied. Rating distribution shows 92% unfavorable. Many users request refunds and 73% say customer service should improve.
Key Takeaways for Future Customers
- Read EliteSingles reviews carefully: expect membership and login frustrations.
- Be prepared for difficulties with cancellation and automatic renewal of subscriptions.
- Consider the high price versus reported results before purchasing a premium membership.
Negative Feedback / Risk Areas
- Widespread customer complaints about login failures, website downtime, and inaccessible customer service.
- Frequent billing issues, unauthorized charges, and slow or no refunds for cancelled subscriptions.
- No clear phone support and poor responses to profile or discrimination concerns.
Positive Feedback
Some customers reported receiving refunds or issue resolution after escalating complaints to third parties.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
EliteSingles has a 1.4 star rating from 284 customer reviews; consumers are mostly dissatisfied. Rating distribution shows 92% unfavorable. Many users request refunds and 73% say customer service should improve.
Key Takeaways for Future Customers
- Read EliteSingles reviews carefully: expect membership and login frustrations.
- Be prepared for difficulties with cancellation and automatic renewal of subscriptions.
- Consider the high price versus reported results before purchasing a premium membership.
Negative Feedback / Risk Areas
- Widespread customer complaints about login failures, website downtime, and inaccessible customer service.
- Frequent billing issues, unauthorized charges, and slow or no refunds for cancelled subscriptions.
- No clear phone support and poor responses to profile or discrimination concerns.
Positive Feedback
Some customers reported receiving refunds or issue resolution after escalating complaints to third parties.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Aliso Viejo, California
I am a paid member and am unable to...
I am a paid member and am unable to sign in. I check the "forgot password" box but no reset email is sent to my email address.
User's recommendation: Don' join!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Foster City, California
I paid for 6 months premium. I can only...
Fixed
I paid for 6 months of premium. I can only see one pic and no profile. When I look up how to see the full profile, it says I need to upgrade to premium, which I already am.
Preferred solution: Instructions
User's recommendation: Use Match
Ottawa, Ontario
This service does not deliver what they say they will.
sent men who did not fulfil the geographic limits, in fact, they were at times thousands of km away
There pool of men was obviously very small--it seems that they were no longer online.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have had a terrible time trying to Re- Subscribe using 2 diff, addresses
- Cannot re-subscribe due to two past email addresses; login is blocked and references jjtomasini@***.com and jtomasini001@***.com.
I can't re-subscribe because in the past, I used 2 different email addresses, and now your software is confused and it will not let me past log in information and kicks me offline. Please reference the past 2 email addresses:
jjtomasini@***.com
jtomasini001@***.com
Thank you
John
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEliteSingles rejected a portion of my profile written in Spanish language
- EliteSingles and SilverSingles rejected Spanish content; the same English portion was rejected.
- I feel discriminated against for being Hispanic.
SilverSingles customer service representative admitted in a response email to me that portions of my profile written in Spanish will not be approved unless it is written in English
I want SilverSingles and EliteSingles to have a bilingual live person inspect my rejected portion of my profile in Spanish and report to me any portion that violates SilverSingles terms, conditions, codes of conduct, etc, UNRELATED TO LANGUAGE so as to help me make appropriate corrections and conform to legitimate requirements
I requested an explanation to help me make the necessary corrections, but my request was ignored. I feel discriminated against for being Hispanic. I did not write anything in my profile that violates their terms and conditions or their code of conduct. SilverSingles did the same to me in their website.
Acts like this fit the definition of XENOPHOBIA.
Xenophobia is fear and hatred of strangers or foreigners or of anything that is strange or foreign; it usually refers to a person's language, nationality and culture.
Diversity is the practice or quality of including or involving people from a range of different social and ethnic backgrounds and of different genders, sexual orientations, etc.
Title VII of the Civil Rights Act of 1964 and other Federal and State laws prohibits discrimination on the basis of race, color, religion, sex or national origin.
Laws prohibiting national origin discrimination make it illegal to discriminate because of a person's birthplace, ancestry, culture or language. The Criminal Section of the Civil Rights Division of the US Department of Justice prosecutes cases of interference with federally protected rights based on national origin.
- It is a dating website like many others on the market
- Rejected portions of my profile without logical explanations
Preferred solution: Apology
User's recommendation: DO NOT JOIN ELITE SINGLES
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTheir website is always down in my experience with them
- Login shows a 'something went wrong' error with a blank screen.
- Cannot see match messages or contact support due to the issue.
Every time I try to access my account, all I get is an error message that something went wrong, try again, which just leaves me with the stupid circle thing on a blank screen! Very frustrating as I can't see if I have any match messages waiting for me! I am very unhappy and when I try to contact them, all I get is a blank screen!
Thanks;
Doug Jackson
User's recommendation: Stay far away from Elite Singles..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExtremely poor service
Unable to access website. No way to reach customer service.
Contact form does not exist. No phone numbers.
- No way to reach customer service
Preferred solution: Full refund
User's recommendation: Strongly suggest you avoid this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause they help you tried I don't like people like that. Plus, it said it was free no it's not.
- Account hacked; someone stole my password I hadn't set.
- No help available.
- I regret making an account there.
I got hacked somebody stole her password I didn't even put a password actually and I thought everything was fine no it wasn't so we stole my account so I couldn't delete it so I tried everything and there was no help whatsoever they're a joke. I don't like sites like them. I knew I shouldn't on made one there I felt it
User's recommendation: If you want to go through some B's be my guess but stay away.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I can't log-in to my account!!???
Company fixed the issue and I have been provided with apology. Got me back on the system
I want a refund. I can't even log in to my account.
I started on 1/24/25. I bought a six-month package.
Please refund the balance. Thank you.
Preferred solution: Full refund
User's recommendation: Don't waste your money. Stay away from this site!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExtremely poor customer service
Website is repeatedly down or will not allow access to any features. Unable to contact customer care per a contact form that doesn't actually exist. No phone access to ES.
User's recommendation: Strongly suggest you avoid this company.
Nothing elite about it. Folks with HS education. Impossisble to contact customer service
Says there are links on the home page to connect with customer service but this is not so. Profiles are often of people who are not active members and no one is vetted. Nothing "elite" about it.
User's recommendation: go elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Opticnervedoc@***.com
Company fixed the issue and I have been provided with apology. The elite Singles website sent me a text and told me they would not charge my credit card after the date of my 6 months subscription. They would not return my money.
Cancel this service. I cannot log in and haven't been able to for a month, and I can't get any support.
I can't log in to cancel the service. I want to cancel.
Preferred solution: Full refund
User's recommendation: RIPOFF
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to get a subscription
- Trying to pay for an EliteSingles subscription; a fraud alert appeared.
- It's not me, and I need help resolving the issue.
hello, I'm trying to pay for a subscription to your site http://elitesingles.com and its saying that theres an alert for fraudulent activity but it's not its me, can you help with this?
thank you!
Port Harcourt, Rivers State
I want a rich man to settle down with
I need a rich man to settle down with am tried of getting heartbroken that why I searched for this siteif
User's recommendation: To always come here when the need genuine men
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI just joined and when I start looking the title says "welcome James" My name is not James
How bad do they have my identity screwed up. they have my name as James, who knows what last name. Please correct this, my name is David Fulton
User's recommendation: Fix my name to the correct information
Hello David. Please contact our customer support at support@***.com and we will be happy to find a solution. Best regards, EliteSingles Customer Success Team.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't log in
- Registered this week and subscribed for six months.
- Relogin shows session expired.
- User is disappointed and requests refund if it doesn't work.
I have contacted them many times , but my problem didn't solove. They let me send my passport or driver's license to prove myself, I did it .
But they still blocked me and even now I can' t open your website on my computer. I am so disappointed and angry, because I have paied for half year's money . It has been a month, which waste my money and time. I have a resquest , please unblock me or return my money .
I hope you can help to solve the problem. Because this never happen to me before.
It makes me thinke the Elite Singles is a liar .I am so tired of it . I am believe your website just for money.
I just use it for 3 days. I need relog in. but it always say my session has exprited . My usename and password is correct .
I am so disappointed and frustrated . If it still doesn't work , I would like my money back .
Preferred solution: I just can log in and use normally
Hello, We are sorry to hear that you are not satisfied with our service and can't log into your account. Please contact our customer support at support@***.com and we will be happy to find a solution. Best regards, EliteSingles Customer Success Team.
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Hello James. Please contact our customer support at support@***.com and we will be happy to find a solution. Best regards, EliteSingles Customer Success Team.