EliteSingles Phone Numbers and Emails

Customer Service:

  • +493 099 194 9532

EliteSingles Emails:

Customer Service
EliteSingles, SilverSingles, To request a credit
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
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EliteSingles Contact Information

EliteSingles Website:

EliteSingles Online Chat:

Corporate Office Address:

EliteSingles LLC
3300, N. Ashton Blvd, Suite 240
Lehi, Utah 84043
United States

Other Info (opening hours):

Hours:

Monday - Friday: 09:00 - 18:00


Headquarters

Spark Networks Services GmbH

Kohlfurter Strasse 41/43

10999 Berlin

Germany

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EliteSingles Rating Based on 221 Reviews

Rating details

1.6
more details
Website
Customer service
Reliability
Value for money

Rating stats

Rating trend

Summary of EliteSingles Customer Service Calls

913 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call EliteSingles Customer Service?

Activation/ Cancellation Question:

  • “Subscription cancellation”
  • “Can't activate my membership”
  • “Cancel and refund”

Refund Question:

  • “Get refunded”
  • “Refund and cancel my account”
  • “Refund”

Account Question:

  • “Account issues”
  • “Password issue”
  • “Hackers on site committing fraud”

Payments and Charges Question:

  • “Over charged”
  • “WHY DID YOU CHARGE MY CARD $89.70!!!!!”
  • “Comtested charge”

Request for Information Question:

  • “Need help to cancel I'm having trouble logging on please cancel my account”
  • “To find out why I can't get into the site when I've paid my premium.”
  • “Questions about membership”

Product/ Service Question:

  • “Email does not work”
  • “Membership”
  • “Not working”

Website/ Application Question:

  • “Website too confusing to navigate, I want to sign up”
  • “I met a wonderful person on your site and we are getting married. I was wondering if I could get the texts we sent each other during our dating.”
  • “I'm having an issue with the website”

Staff Question:

  • “I paid for service membership but can not access”
  • “Not.satisfied with the app.and services”
  • “Customer service”

Cards Question:

  • “Card was used for scam”
  • “Someone used my card to register”
  • “Will not process my credit card”

Shipping and Delivery Question:

  • “Have not received my refund”

Return/ Replace Question:

  • “I want the return to my sccount and cancel it”
  • “Changing City”

Other Question:

  • “I reported threatening message with no response from you yet. I want to block member.”
  • “Can't become a member”
  • “You do not reply”

About

EliteSingles Terms of Service
To read more: https://www.elitesingles.com/terms
EliteSingles Privacy Policy
Spark Networks Services GmbH, operator of EliteSingles websites and other dating websites ("EliteSingles" or Elitesingles) respects The Client's privacy and has developed this Privacy Policy to illustrate how The Company are committed to the protection of The Customer's privacy and how www.elitesingles.com use any data and information Elitesingles collect, with whom Website share it and how Website safeguard it. www.elitesingles.com encourage The Client of Elitesingles to read this Privacy Policy carefully when using Elitesingles's' websites or services or transacting business with Elitesingles By using Elitesingles's' websites, The Client of Elitesingles are accepting the practices described in this Privacy Policy. If The Customer become a Member, The User of Website will be able to access the Services associated with the Company product(s) for which The User of company services hold a Membership. If The User of company services meet certain requirements, the Company may in its discretion make The Customer's profile visible to Users of other Websites and Apps operated by the Company for which The Client of Elitesingles do not have a Membership.
To read more: https://www.elitesingles.com/privacy
Top EliteSingles Services

Matchmaking Service, Free Trial

Top EliteSingles Products

Subscription, Premium Subscription, Account

EliteSingles Pros and Cons

Pros: Non, Cons heavily outweigh any pros, There are no pros, Dont know, This is a fraudulent site

Cons: Cant find a customer service phone number, Cant get an answer, Not worth the money, No customer service, Impossible to contact the company for help

EliteSingles reviews and complaints

EliteSingles is ranked 92 out of 392 in Dating and Social Networking category

Area Served

USA, Europe, UK

Payment Methods

PayPalVISAAmerican Express

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