EliteSingles Phone Numbers and Emails

Toll-Free Number:

  • (800) 942-6026

EliteSingles Emails:

Accessibility
Customer Service
EliteSingles, SilverSingles
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Opt-out of Marketing Emails
More phone numbers and emails Less phone numbers and emails

EliteSingles Contact Information

EliteSingles Website:

EliteSingles Help Center:

Corporate Office Address:

EliteSingles LLC
3300, N. Ashton Blvd, Suite 240
Lehi, Utah 84043
United States

Other Info (opening hours):

Hours:

Monday - Friday: 09:00 - 18:00


Other Location:

Kohlfurter Strasse 41/43,

10999 Berlin,

Germany

Customer Service Rating and Reviews

1.3 / 5
Bad
Richard M Znv
Poor support from elite singles customer service

I am a subscriber to elite singles. For over 2 months I have not been able to lo onto my profile. I contacted their customer service and requested that they reset my login details. I got a respon...

Leah Leah Leah
Refund Membership US_3005****
1.0

EliteStingles.com is a scam with too many fake accounts, zero customer care, and the website claims to have a contact form but (me, a research techie) never found it. EliteSingles offers no conta...

Summary of EliteSingles Customer Service Calls

1.7K TOTAL
CALLS
15:46 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call EliteSingles Customer Service?

Activation/ Cancellation Question:

  • “Cancelled account”
  • “I WANT TO CANCEL MY ACCOUNT”
  • “I need to cancel my membership and delet my account”

Refund Question:

  • “Refund”
  • “Trying to get a refund”
  • “Refund; not enjoying site”

Account Question:

  • “Unable to log in”
  • “Been hacked”
  • “I want to know how I can read text that someone sends me not using Facebook messenger or any Gmail account”

Payments and Charges Question:

  • “Fraudulent billing- never signed up”
  • “Unauthorized withdrawal”
  • “Charges on my credit card after cancellation months ago”

Request for Information Question:

  • “Need to talk to the customer service”
  • “Ask a question”
  • “Hi, I need help with my profile.”

Product/ Service Question:

  • “Membership”
  • “Understand of symbols and how it works”
  • “My mobile app stopped working”

Staff Question:

  • “Customer service”
  • “No response to customer service queries”
  • “Service isnt working”

Website/ Application Question:

  • “Unscribe from the website..”
  • “Too many scams on the site”
  • “Notifications by email not showing upnon site”

Cards Question:

  • “Someone used my card to register”
  • “My credit card isn't going through. Need to varify”
  • “Card was used for scam”

Shipping and Delivery Question:

  • “I have not received a link to reset my password”
  • “I paid for a month membership an can't get the app to let me use it”
  • “Have not received my refund”

Return/ Replace Question:

  • “Returnează este o frauda in numele meu”
  • “I want the return to my sccount and cancel it”
  • “Changing City”

Employment Question:

  • “Would like to get a job because I love elite singles and I understand what you do. The society benefit multiplies awareness and your site needs help”

Other Question:

  • “Dissatisfied And want my money back now”
  • “Free trial”
  • “I need to change thing on my education”

About

EliteSingles Terms of Service
To read more: https://www.elitesingles.com/terms
EliteSingles Privacy Policy
Spark Networks Services GmbH, operator of EliteSingles websites and other dating websites ("EliteSingles" or Elitesingles) respects The Client's privacy and has developed this Privacy Policy to illustrate how The Company are committed to the protection of The Customer's privacy and how www.elitesingles.com use any data and information Elitesingles collect, with whom Website share it and how Website safeguard it. www.elitesingles.com encourage The Client of Elitesingles to read this Privacy Policy carefully when using Elitesingles's' websites or services or transacting business with Elitesingles By using Elitesingles's' websites, The Client of Elitesingles are accepting the practices described in this Privacy Policy. If The Customer become a Member, The User of Website will be able to access the Services associated with the Company product(s) for which The User of company services hold a Membership. If The User of company services meet certain requirements, the Company may in its discretion make The Customer's profile visible to Users of other Websites and Apps operated by the Company for which The Client of Elitesingles do not have a Membership.
To read more: https://www.elitesingles.com/privacy
Top EliteSingles Services

Matchmaking Service, Free Trial

Top EliteSingles Products

Subscription, Premium Subscription, Account

EliteSingles Pros and Cons

Pros: Non, Cons heavily outweigh any pros, There are no pros, Dont know, Cancellation is difficult

Cons: Cant find a customer service phone number, Cant get an answer, Customer service number not available, Unable to contact company, Not worth the money

Related Companies

Spark Networks, Zoosk, Silver Singles, ChristianMingle, Jdate

EliteSingles reviews and complaints

EliteSingles is ranked 127 out of 481 in Dating and Social Networking category

Area Served

USA, Europe, UK

Payment Methods

PayPalVISAAmerican Express

Compare EliteSingles To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Match
1832 reviews
1.7
Zoosk
5165 reviews
1.8
eHarmony
3170 reviews
1.4
Write a review
Do you have something to say about EliteSingles? What happened? What can we help you with?
Submit review Don't show this popup