EliteSingles Reviews

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refund site account money subscription profile service membership elite singles email
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New Reviewer

I want a refund and my membership canceled

I am not happy with services. Most of the matches live to far away. Not many people in my area. Not finding this to be a good site

User's recommendation: Refund my money please.

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ID
#2856613 Review #2856613 is a subjective opinion of poster.
Preferred solution
Full refund

Premium subscription

I ordered and fully paid for this, but I am not getting premium features and I get email from you asking if Ive forgotten to activate my account. I am another pissed customer.
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ID
#2855583 Review #2855583 is a subjective opinion of poster.
Location
Brookings, Oregon
New Reviewer

Cancelation membership

Elite Singles is the worst web page. They charge money for everything, question, etc. Customer service never answer, it uses a German phone number. I would like to cancel and get my money back. Its nothing good for people instead good business for them. Somebody needs to know more about about it and regulate this kind of web page.

User's recommendation: Don’t do it, don’t waste money on it.

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ID
#2853156 Review #2853156 is a subjective opinion of poster.
Pros
  • There are no pros
Cons
  • Impossible to cancel subscription
Loss
$110
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

I made this purchase in error, and this site is not living up to the age preferences I listed. I do not have confidence in this site. Furthermore, I would appreciate a refund.
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ID
#2849268 Review #2849268 is a subjective opinion of poster.
Cons
  • Lacks diversity
Preferred solution
Full refund
New Reviewer

Refund

and I've called that number if they have the number no one answers the phone is very bad when you spend your money and you can't talk to no one about a problem that you had to lick your company that really pissed me off I need my money
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ID
#2848522 Review #2848522 is a subjective opinion of poster.
Loss
$89
Preferred solution
Full refund
New Reviewer

I don't need they're service I don't like it

I signed up Sunday for the services that when I looked into my account they took out more money than they said they would take it I can't afford these services from that company anymore I did not use the services
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3 comments
#2059013

Do everyone a favor and stay off the internet.

#2059004

I need my refund because I didn't use the services I didn't like it and I paid my money and it was just too much money each month for me I can't afford that service

#2059050
@Sharisse Egq

"I didn't like it".. Means you were on there and changed your mind. Stop messing around and wasting their time.

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ID
#2848492 Review #2848492 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Ya'll got my money, but i can't use your app.

Can't get a hold of anyone to talk about this issue either. Did not realize that this company was not in the United States either. I rated this company and their app, but am truly unable to rate their app because I have YET to use it.
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ID
#2845473 Review #2845473 is a subjective opinion of poster.
Location
Center, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I want to get a refund

Dear elites singles company, I kindly request a refund as I am not able to find the right match and I would like to withdraw from the dating website. My secure code number is 764**** Kindly do the needful. Yours sincerely Joyce Jose
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ID
#2844779 Review #2844779 is a subjective opinion of poster.
Pros
  • Too much money and cancellations is difficult
Cons
  • Poor customer service
Preferred solution
Full refund
New Reviewer

I canceled my subscription but I'm still paying so I want back on

I canceled my subscription an I am still having to pay so I want back on the site until my subscription runs out
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ID
#2840644 Review #2840644 is a subjective opinion of poster.
Preferred solution
Back on the site because I’m still paying
I want to apologize for being overly upset. Due to the situation I had a chance to speak to a couple of your customer service people and they did an excellent job. I was frustrated because I had filled the forms and all the questions. It has taken me so long to do that...
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ID
#2840002 Review #2840002 is a subjective opinion of poster.
Location
Woodland Hills, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Purchased a membership and trying to cancel

I purchased a membership and 10 min later realized I made a mistake. I talked to the person on line and was sent to pay for another site to get information on the site I was cancelling from. A SCAM...

User's recommendation: RUN FROM THIS SITE.

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ID
#2838761 Review #2838761 is a subjective opinion of poster.
Cons
  • Very few people all over 50
Preferred solution
Full refund
New Reviewer

I have successfully purchased and it will not let me move past the billing Address screen is asking for a house number there is no house number is a separate house and it will not let me get past use

Address screen is asking for a house number there is no house number is a separate house and it will not let me get past use premium benefits
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ID
#2838620 Review #2838620 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Full refund

I was not pleased with or got anything for the site ..Nothing I choice was Presented I was totally displeased I would like a full refund
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ID
#2834567 Review #2834567 is a subjective opinion of poster.
Location
Sacramento, California
Loss
$123
Preferred solution
Full refund
New Reviewer

I want a refund

I have only had this page a few days but I am not satisfied or pleased will like a refund of my money and cancellation of my subscription immediately
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ID
#2834550 Review #2834550 is a subjective opinion of poster.
Cons
  • Unable to contact company
  • Glitches in system
  • No way to get help
Loss
$123
Preferred solution
Full refund
New Reviewer

Ended subscription and still got charged

I want my credit card refunded I canceled my subscription online a week ago and I just got charged again on my American Express please cancel and refund money
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ID
#2834520 Review #2834520 is a subjective opinion of poster.
Cons
  • Poor customer service
Loss
$185
Preferred solution
Full refund