EliteSingles
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Toronto, OntarioRefund
Email change
User's recommendation: Overall, I liked the company. But, it is impossible to speak to a live person. I still can't change my email. This is ridiculous.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible experience
- No customer service
- Scammers
- Fake profiles
Preferred solution: Full refund
User's recommendation: Don’t Join!
They're the worse in single dating sites.
User's recommendation: Stay away, they just want your money without giving you what you paid for
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel subscription
Preferred solution: Full refund
User's recommendation: Avoid this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Redondo Beach, CaliforniaAfter 7 membership. Tragey and poorly done to have no contact #. No accountability. No help
Poor matching
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't cancel my subscription
Preferred solution: Full refund
Reembolso por cancelación de mebrecia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDishonest Business practices
First of all, most profiles and 'people' reaching out to you were fraudulent. Secondly, it is impossible to cancel the service.
When you click on the cancel subscription button, a window pops up that states you have to call customer service, however a customer service number is non-existent. When you click on the contact button, no form of communication is present, only that you have to fill out a form with no link to a form.
When you search their online help, no form exists, and you are in a perpetual loop of always taking you back to the worthless search screen. Long story short, once you give them your credit card information, there is no way for you to cancel your subscription.
- Money scam
User's recommendation: Avoid this site at all cost
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation of Renewal
- Happy with the platform
- Disappointed with company communication
Preferred solution: I'd like assurance that my subscription is cancelled and not automatically renewed.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- Match possibility
- Non matches
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged after cancelling subscription
- Matches do not match my requirements
Preferred solution: Full refund
User's recommendation: Do Not Use. No good matches, hard to cancel contract
Horrible experience
User's recommendation: I would never recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Preferred solution: Full refund
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