EliteSingles
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI forgot my password and am not receiving a rest link
Preferred solution: Password re set sent to me so I can cancel this service
Fake members and horrible website/customer service
Since I signed up in August, I have received very limited matches delivered to me. Even worse, most of the matches contacted me are fake accounts for which EliteSingle kept on sending me Security Alert almost every other day!
This is the most terrible online dating experience I have ever had, contrary to their marketing claim that this is a site for educated professionals looking for serious relationships.
Since EliteSingIe lied, breached their own marketing claims and put my security at big risks, I contacted the customer service asking them to cancel my membership and refund me the prorated membership fee for the rest of the 4 months I will not use, but they refused to do that.
Despite my multiple tries, the customer service just rudely refused to refund me or do something to delete the fake accounts to protect member securities.
In summary, EliteSigle is a fraud, a complete scam that never care about their customers or their reputations. I would warn everyone to stay away from this terrible website!
- Full of fake accounts
- Terrible customer service
Preferred solution: Full refund
User's recommendation: since I signed up in August, I have received very limited matches delivered to me. Even worse, most of the matches are either inactive members who never reply to me or fake accounts for which EliteSingle has been sending me Security Alert almost every other day! This is the most terrible online dating experience I have ever had, contrary to your marketing claim that this is a site for educated professionals looking for serious relationships
Unable to delete my account
User's recommendation: Don’t do it
I want a refund!
User's recommendation: I was able to resolve my issue with the company, but I would not recommend their services to anyone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account with elite has been hacked and locked
- Not sure
Preferred solution: Full refund
User's recommendation: not abad site
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund for premium 6 month signed up just yesterday
- Site secure
- Not what they advertised at all
Preferred solution: Full refund
User's recommendation: Please do your research
Payment Cancelation
User's recommendation: Don’t buy this scam
Misunderstanding
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRe changes changes on my bank account
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe website never worked, need a refund ASAP
- Web page never appeared
- No order details sent with confirmation
- Receive email notifications of profiles does not match criteria
- Never was able to use the site since the start
Preferred solution: Full refund
User's recommendation: Please stay away from this site, it's useless.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Seattle, WashingtonI forgot my password and have asked for reset link over 10 times and no link has been sent?
User's recommendation: I don’t recommend this site, service is terrible
Fraudulent advertising and Fraudulent billing practices -- RUN from this company
User's recommendation: RUN FROM THIS COMPANY AS FAST AS YOU CAN
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI tried getting on site
- I wanna join the site
- Not getting the service i paid for
Preferred solution: Be a member on Elite singles
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Indianapolis, IndianaCancelled Subscription but still billed
You charged me for an account I never signed up for
- No pros
- Stealing my information
Preferred solution: Full refund
- Prev
- 1
- ...
- 4
- 5
- 6
- 7
- 8
- ...
- 68
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.