EliteSingles Reviews

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Verified Reviewer
New Reviewer

Refund

Hi Elite Singles. I am putting in for a refund on my account. I would be busy in next few months as I about 2 hours ago receive a sad news that my sister just passed away to covid. I will not be available to explore your prestige site for the next month or two. I will appreciate if you could kindly refund back my subscription which I did today 6th of October 2021. I will be glad to hear a positive response from you. Thank you.
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1 comment
#2073179

Nice try.. Doesn't work that way.

ID
#2943242 Review #2943242 is a subjective opinion of poster.
Loss
$142
Preferred solution
Full refund

Stole 200

Stay away at all costs!!! They won't refund me my $200, and I only use it for a few hours! They lure you in and refuse to even communicate to let you get a refund!

User's recommendation: stay away!!!!

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ID
#2942700 Review #2942700 is a subjective opinion of poster.
Location
Charlotte, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

REFUND RIPPED OFF

Please refund my money. I signed up yesterday and the level of men is pathetic! Im on Bumble, much better choices. NOT Happy!!

User's recommendation: Don’t bother.

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ID
#2940298 Review #2940298 is a subjective opinion of poster.
Loss
$79
Preferred solution
Full refund

Money taken out of my account after cancellation of subscription

Money as being taken out of my account twice even though I've cancelled my subscription so I'd like to be refunded please

User's recommendation: Think carefully before using dating sites which require access to your bank account I'd never ever trust using a dating site again even though it was my first time its certainly put me off.

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ID
#2939097 Review #2939097 is a subjective opinion of poster.
Pros
  • Cancellation is difficult
Cons
  • Cannot seem to cancel renewal subscription
New Reviewer

Number not working

I have been charged for elite singles. I have never used the site and want an immediate refund but cannot access the request form or find a working number
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ID
#2934919 Review #2934919 is a subjective opinion of poster.
Cons
  • Steal your money and you cant get ahold of them
  • Customer service number not available
Loss
$175
Preferred solution
Full refund
New Reviewer

Credit for unused subscription

I am not sure who or if someone/thing got my request for a refund on the subscription I closed 9/28/21

User's recommendation: Some kind of confirmation.

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ID
#2925835 Review #2925835 is a subjective opinion of poster.
Location
Columbia, South Carolina
New Reviewer

Cancel membership. Refund the annual fee I was charged yesterday

I would like a refund. I do not want to use this dating website ever again. I also am currently in a relationship
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ID
#2915458 Review #2915458 is a subjective opinion of poster.
Loss
$157
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I can’t chat or locate match

I cant access my messages or matches and its always showing failed when messages are being sent .....
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ID
#2909034 Review #2909034 is a subjective opinion of poster.

Cancelled subscriptions

Hello, I haved cancelled my subscription a 15.9.21 and the Elitesingles have take money for my accounts, I dont want anymore subscription and I would like my money back to my accounts! I haved paid for 3 Months membership ...I dont want anymore.... Thank you Edith M Acosta Matos
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ID
#2908346 Review #2908346 is a subjective opinion of poster.
Location
Camberwell, England

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancel membership

Please cancel my membership .I tried to cancel over the phone but had difficulty. I no longer need the membership
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ID
#2899281 Review #2899281 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Delete profile

Hello, I am trying to delete my profile and account. The app froze, I logged out but now it is not taking my password, I keep trying to reset the password but I do not get the reset email , I looked at spam , nothing. Please help me reset my password and delete my profile and delete account

User's recommendation: Not user friendly.

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ID
#2897450 Review #2897450 is a subjective opinion of poster.
Location
Lone Tree, Colorado

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I've been ripped off

I was told that the cost for the subscription to elite singles would be $9 and something a month instead I get billed $83.70 for that that's *** ***
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ID
#2895790 Review #2895790 is a subjective opinion of poster.
Pros
  • Cons heavily outweigh any pros
Cons
  • Ugly womna
  • Fraud
  • Customer service number not available
Loss
$82
Preferred solution
Full refund

Prorated refund

I am requesting a prorated refund on my 6-month Premium Subscription. For the past 3 days 30 of the 33 matches delivered have had no profile photos. This would point to a system problem. The odds of me being matched with 30 people in 3 consecutive days who were too shy to upload a photo are infinitesimally small. As a result of this product failure, I no longer wish to continue as a member of this service. My refund may be credited back to the card used to pay for the subscription. Thank You, Heather Cleveland

User's recommendation: Do not waste money or time on this app.

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ID
#2895522 Review #2895522 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

I haven’t charged that I did not purchase

I have a charge on my account that I did not purchase I'm trying to figure out where it came from and how she get it returned to my account
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ID
#2894961 Review #2894961 is a subjective opinion of poster.
Loss
$98
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Modification du *** de mon profil svp

Jai un problème avec mon profil je suis une femme on ma ajouté dans la catégorie de lesbiennes je suis intéressé par des hommes jai pas accès pour modifier le *** dans mon profile. Pouvez-vous le modifier le *** je suis une femme je suis intéressé par des hommes merci jattends votre réponse merci et bonne journée
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ID
#2894059 Review #2894059 is a subjective opinion of poster.
Location
Montreal, Quebec