EliteSingles Reviews

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refund site account money subscription profile service membership elite singles email
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New Reviewer

Cancel and refund

It's hard or just about impossible trying to get somebody to talk to! Help is pretty much non existent.

User's recommendation: Don't do this service.

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ID
#2735141 Review #2735141 is a subjective opinion of poster.
Loss
$89
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Want refund on membership

New to dating site industry paid $123.67 on 5/15/2021 . Tried cancelling membership couple weeks after sign up. Very disappointed !!! Most people were out of my state and had NO interest shortly after . Want refund please !!! Have not used in months

User's recommendation: Might be applicable to others but waste & rip off for my expectations.

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ID
#2732806 Review #2732806 is a subjective opinion of poster.
Cons
  • No customer service
  • Cannot seem to cancel renewal subscription
Loss
$123
Preferred solution
Full refund

Ridiculous matches

I have joined for only a few weeks. Matches made so far away. Age group not what I wanted. Cannot reach them. A big joke. POF which is free is better.

User's recommendation: waste of time.

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ID
#2732738 Review #2732738 is a subjective opinion of poster.
Location
Annapolis, Maryland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account cancellation, Refund

Hello I cancelled my Elite Dating account and am requesting you refund my monies taken from my Paypal account. I tried to contact your service via telephone but received a message stating you are not open, plus I tried to find a contact form that your website alluded to but was able to find one. Please cancel my account and refund my payment please. Thank you. Sincerely, George Montanese

User's recommendation: I was able to get through and resolve this issue. I've been refunded.

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ID
#2725977 Review #2725977 is a subjective opinion of poster.
Location
Westbrook, Maine
New Reviewer

ARE THEY DIRTY WOMEN ? IF THEY ARE , THEN I AM NOT AVAILABLE !

I AM FROM THE NETHERLANDS WHERE DATING WOMEN ( PARTICULARLY " LADIES OF THE NIGHT . " ) IS A RATHER SENSITIVE MATTER ! I HOPE YOU APPRECIATE THIS .
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ID
#2723741 Review #2723741 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

I want to cancel my subscription and delete my account

I want to cancel my Account and subscription but Im having problem with the cancellation. Could you assist with this?

User's recommendation: Be available to talk to customers on the phone.

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ID
#2714005 Review #2714005 is a subjective opinion of poster.
Service
Match Online Dating
Pros
  • Cancellation is difficult
  • Too much money
  • Too much money and cancellations is difficult
Cons
  • Too expensive
Preferred solution
To be able to close my account and unsubscribe from the account as I no longer want continue or renew subscription

Horrible Service

There is very very few people on the dating app in my area. 95% of the matches are over 2 hours away

User's recommendation: Do not waste your money.

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ID
#2710676 Review #2710676 is a subjective opinion of poster.
Location
Birmingham, Alabama
Pros
  • Cons heavily outweigh any pros
Cons
  • Very difficult to almost impossible to contact after payment
  • Impossible to contact the company for help
  • Hard to reach customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund and cancel my account

Its not what I was expecting from this page, I didnt like the page at all I dont like the people I didnt like that page at all. I been on this page only two day and I want my money back and cancel my subscription. He doesnt have customer service, the phone number its wrong.
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ID
#2705672 Review #2705672 is a subjective opinion of poster.
Pros
  • There are no pros
Cons
  • Unable to contact company
Loss
$114
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Payment and PayPal could not be verified

Was verified and cannot review pictures because they are fuzzy. Want a refund.LLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL

User's recommendation: Never use this site.

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ID
#2705484 Review #2705484 is a subjective opinion of poster.
Cons
  • Fraudulant
Loss
$114
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I need your help please :)

I only want singles between the ages of 33 to 50 not younger or older please. I also want more Latinos (Hispanic) and Asian men, white and black men are okay too. But I would prefer more Latinos (Hispanic) and Asian men please . Can you fix this because I don't know how to fix it for myself? Sincerely Tiffany Newton
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ID
#2687761 Review #2687761 is a subjective opinion of poster.
Location
Dayton, Ohio
Preferred solution
I only want men from the ages of 33 to 50 and I want more Asian and Latinos (Hispanic men) please. Can you fix this please?
New Reviewer

I need to contact him about my photos that are on my dating site. And I cannot get through to them

I need to contact elite about my photos that are on my dating site. And I cannot get through to them. No way to delete that information and photos that I have on I cant delete them
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ID
#2686787 Review #2686787 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Authorized charges

I have been charged again for the third month in a row by EliteSingles for $74.85 on 7/12-2021 for a membership I have never authorized for renewal. Stop these from my checking ending in 9855 from my Citibank checking account AT ONCE. katherinesmith763@***.com 925-381-**** I have made a criminal complaint with my bank against EliteSingles for this fraudulent transaction.

User's recommendation: Do not join EliteSingles.

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ID
#2681737 Review #2681737 is a subjective opinion of poster.
Cons
  • Inaccurate website description and instructions
  • Impossible to cancel and stop auto renew
  • No protection from scammers
Loss
$7485
Preferred solution
Full refund
New Reviewer

Can’t use service. No one to assist. It’s a scam.

Cant use it. No customer service or tech support to help. Number provided is a non working number. Calling bank for refund. DO NOT BOTHER W THIS SITE. ITS A SCAM.

User's recommendation: DO NOT BOTHER W THIS SCAM.

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ID
#2679757 Review #2679757 is a subjective opinion of poster.
Pros
  • There are no pros
Cons
  • Cant get an answer
Loss
$300
Preferred solution
Full refund
New Reviewer

Cancel membership

Too many Fake accounts and very long distance match. Mostly outside the country. I almost got scam. I want my money back as soon as possible and very poor customer service with no active phone number to call

User's recommendation: Do not buy ig.

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ID
#2676833 Review #2676833 is a subjective opinion of poster.
Cons
  • Unable to contact company
  • Impossible to contact the company for help
  • No results for money spent
Preferred solution
Full refund
New Reviewer

Refund

The website said it was 17.95 a month for 6 month memebership. I agreed and paid. And they took out 107.00 for 6 months. Not 17.95 for the month. That was all the money i had left. I cant even get gas to get to work now.....but the worst part is there is no way to contact customer service!!! There email help site keeps coming back as message canmot be delivered. And there is no phone number in Canada. Im at a lose at what to do. I might lose my job over this!! Please help.

User's recommendation: DONT USE ELITE SINGLES DATUNG SITE.

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1 comment
#2033952

You didn't read the fine print that YOU agreed to when you signed up. IF that was all the money you had, you had no business signing up in the first place.

ID
#2674792 Review #2674792 is a subjective opinion of poster.
Cons
  • Steal your money and you cant get ahold of them
Loss
$107
Preferred solution
Full refund