EliteSingles Reviews

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Refund or reinstate my account

I have tried to stop the auto charge to my card and I now don't have access to matches. can the account be reinstated or can I get my refund?
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ID
#3004209 Review #3004209 is a subjective opinion of poster.
Location
Victorville, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Billed without my consent

This site is full of out of state matches and people not really matched well. Many scams on site that are various evident but never removed.

User's recommendation: Beware.

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ID
#2995224 Review #2995224 is a subjective opinion of poster.
Pros
  • There are no pros
Cons
  • Unable to cancel subscription
  • Not getting the service i paid for
Loss
$150
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unable to subscribe to premium

I finished filling up all the required information and processed to pay for the premium package and payment didn't go through.
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ID
#2984290 Review #2984290 is a subjective opinion of poster.
Preferred solution
Make payments for the premium subscription

Thanks for following up. The vendor said that they do not engage with PissedConsumer – hahaha, of course not! They did get back to me, however, and the issue is, for the time being anyway, resolved.

It's a stupid dating site, and while I put my distance for possible matches at 50 miles from my zip code, they kept sending me matches from 200 + miles away. I had to contact them via email bc there is no customer service phone number. I hate that and vow never to pay $ to join a website again that doesn't provide a phone number.
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ID
#2982669 Review #2982669 is a subjective opinion of poster.
Location
Vero Beach, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancellation of membership

I cannot contact Elite Singles. I follow all the links available and mentioned but they all go to dead ends. I only communi cated in 11 months with three people. After one email no response. I believe all these profiles are fake. Now that I want a full refund and my profile removed I cannot find anyone to help me. DONOT WASTE YOUR MONEY!

User's recommendation: DONOT WASTE YOUR MONEY!

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ID
#2977681 Review #2977681 is a subjective opinion of poster.
Pros
  • There are no pros
Cons
  • This is a fraudulent site
  • Poor customer service
Preferred solution
Full refund

I want to get a refund

I don't understand why u mst give more reasons when clearly said u don't use the site.and I don't like the set up .I want my refund as I did not pay my bills yet and you just deduct my money .by the way why is this site cost so high .I'm not happy with this site . please send my refund .

User's recommendation: I won't even refer any one to this site.

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ID
#2971692 Review #2971692 is a subjective opinion of poster.

My account was hacked. I want a refund

They tried to put the blame on my password and not their poor security standards. The offered to give me a new account but I requested a refund. Because my profile was hacked, someone contacted 100s of men posing as me and ruined my reputation as an honest person. They refuse to refund me!

User's recommendation: Do NOT use Elite Singles.

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ID
#2971287 Review #2971287 is a subjective opinion of poster.
Location
Palm Springs, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

For first 2 months could not save preferences

Since the beginning its taken 2 months to have my preferences to save for first months I could not save my edits and as such I kept getting flooded with âges over what I had put in I would like a full refund please because if this glitch that made it totally useless please
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ID
#2969398 Review #2969398 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Because I don't want the subscription and I got charged £90

I just got charged nearly £90 for something I dont want. I havent used the site and I would like to close my account and get a refund as soon as possible. I am a single mum and really need this money back ASAP. Thank you
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ID
#2969058 Review #2969058 is a subjective opinion of poster.
Pros
  • Too much money
  • Unauthorized charges
Cons
  • Too much money
  • Customer service number not available
Loss
$120
Preferred solution
Full refund
New Reviewer

I am getting messages but they are not showing up in my mail

I called and got a fax line. I am receiving messages in my email but am unable to access on my EliteSingles mailbox.
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ID
#2968773 Review #2968773 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

I am getting messages but they are not showing up in my mail

I called and got a fax line. I am getting messages in my email but am unable to access them in my EliteSingles mailbox
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ID
#2968762 Review #2968762 is a subjective opinion of poster.
Location
Tampa, Florida

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Verified Reviewer
New Reviewer

Contact customer service

Hi I would like to contact customer service by phone can you give me the right number please so I can speak with someone over the phone
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ID
#2964653 Review #2964653 is a subjective opinion of poster.
Location
Brooklyn, New York
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Get refunded get free account

I assumed it was a trial and that there also was a free membership l am on a fixed income and did not anticipate that it would take two payments over a hundred dollars l would like a refund and cancel the account. Unfortunately, the phone number says your establishment is in Germany. I have been trying to contact you since last week to no avail, please give this your speediest reply.
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ID
#2959850 Review #2959850 is a subjective opinion of poster.
Pros
  • Unauthorized charges
  • Unauthorized charge to checking every few months
Cons
  • Took money from my account for renewal without permission
  • Took money
Loss
$107
Preferred solution
Full refund

Possible phisher

I suspect someone from elite single Bae 78 ...might be trying to phish me. We exchanged email addresses . He gave me his phone no .213 302 ****. .I called the no. Got no answer Answering machine came on to leave a message. I hung up. Please help me.. I do hope that he is ligitimate.. Glenda Hilsinger
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ID
#2958110 Review #2958110 is a subjective opinion of poster.
Location
Syracuse, New York

Horrible dating site!

Nothing but scammers, liars and old men who look awful! No one near me ever suggested! Fed up. Please cancel subscription and delete my profile. Total waste of time

User's recommendation: Don’t subscribe.

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ID
#2956422 Review #2956422 is a subjective opinion of poster.
Location
Lafayette, Georgia