EliteSingles Reviews

Show reviews that mention
refund site account money subscription profile service membership elite singles email
Filter review
New Reviewer

Location on my profile puc is incorrect

Underneath my picture on my profile it says my location is Kernersville North Carolina. I am visiting here but this is not my location I live in Slidell Louisiana please please please correct this as I have been completely frustrated and unable to do so
View full review
ID
#2771813 Review #2771813 is a subjective opinion of poster.
Cons
  • No service
  • Cannot change information that is incorrect
Preferred solution
I want my location underneath my profile picture to read Slidell Louisiana and not Kernersville North Carolina. I am unable to change this after multiple attempts

Locked out of my email and want to cancel

Making it very difficult to cancel and continue to charge for premium without confirmation or approval.

User's recommendation: Wouldn't bother with premium.

View full review
ID
#2771046 Review #2771046 is a subjective opinion of poster.
Location
Montreal, Quebec
New Reviewer

Trying to cancel my account, membership and profile

I thought I had done everything to cancel account, auto renewal and profile. But still getting contacted thru elitesingles. Elite Phone number is a fax machine. I need to Stop all service. I just signed on in July. Premium 6 mths. When yall sent me my 20 matches that included clitlicker69 as a profile name, I just cant take it. On line dating not for me. Please help me get away from all the losers. Dont need a refund. Just need to not be on this site anymore. Thank you
View full review
ID
#2767727 Review #2767727 is a subjective opinion of poster.
Preferred solution
Off the dang site. No profile no account no renewal

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Questions about membership

Why can't I pay monthly for 6 months. Instead of behind billed all at once?! Like the ad says! This is what it says then bills the whole amount..
View full review
ID
#2761607 Review #2761607 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

My premium account not updated

Hi there, I have paid for 1 month premium account today and I am not able to access my full features on it yet. I paid the fee today and can't get messages etc. Can you please help sort this out
View full review
ID
#2758386 Review #2758386 is a subjective opinion of poster.
Location
Coatbridge, Scotland
New Reviewer

Refund within 14 day period

I have joined up this morning and I was under the impression elite singles were taking payment monthly. I was shocked to see 6 months taken in advance I would like to action my right for a refund as it is in the 14 day period Kind regards John
View full review
ID
#2757883 Review #2757883 is a subjective opinion of poster.
Pros
  • Dont know
Cons
  • Hard to reach customer service
Loss
$167
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Get refunded

When is my Refund Coming? I requested a Refund of my Money and Deleted my Profile from the Dating Site about 4 Days ago!
View full review
ID
#2755601 Review #2755601 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Someone used my card to register

Someone used my card to register ur website, and found out it was my sister. My sister registered me on elite single with my card details. I do not want this. Please I need my money refunded back and u can close the account
View full review
ID
#2752635 Review #2752635 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Cancel membership

Its impossible to cancel membership I have tried every suggested way, its very expensive and I did not get my money back. To many unreal men just wast my time and asking for money after months of texting although I told suspicions ones from beginning that I will not give money.
View full review
ID
#2747825 Review #2747825 is a subjective opinion of poster.
Pros
  • Cons heavily outweigh any pros
  • You can meet people
Cons
  • Cannot seem to cancel renewal subscription
Loss
$4152
Preferred solution
Full refund
New Reviewer

Unhappy

This company is in Australia and Germany.. They have been matching me with people across the country.. The profile pictures are out dated, Ive been lied to about age, have been harassed and have had form letters sent to reach out the others friends for a good time awful experience I want a refund and had been difficult their contact and some email addresses that theyve sent me are nonexistent

User's recommendation: Don’t join.

View full review
ID
#2747540 Review #2747540 is a subjective opinion of poster.
Loss
$190
Preferred solution
Full refund
New Reviewer

I want to cancel subscription not happy. And get a refund

I didn't know that this company would take the cost for a year membership all at once! Not happy at all. I want to cancel and get a refund!

User's recommendation: Don't join!

View full review
ID
#2745131 Review #2745131 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Unauthorized purchase

No one has helped me! Ive called and emailed. I did not purchase your service, I have notified PayPal. Please please I dont dont even know to how cancel. Return my monies. Thank you Melanie de armas 305-310-**** Mely325@***.com
View full review
ID
#2739168 Review #2739168 is a subjective opinion of poster.
Loss
$174
Preferred solution
Full refund
New Reviewer

Can’t access the website . Screen is blank white

I cant access the website . The screen goes white . I cant login or even change my password I woulld like to talk with a customer representative or I will have to delete my account. Thank you
View full review
ID
#2738965 Review #2738965 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Problem with login

Ive changed passwords now 3 times and it makes it hard to contact you. Phone is s 317617****. Email is markletom@***.com
View full review
ID
#2738876 Review #2738876 is a subjective opinion of poster.
Location
Indianapolis, Indiana
New Reviewer

Refund scammers

I see that the money was taken out of my account on 731 21 $131 and some change this site is loaded with scammers I would like a refund I uninstalled the app and delete the file
View full review
ID
#2735974 Review #2735974 is a subjective opinion of poster.
Location
Muskegon, Michigan