Lisa N Gvb

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Verified Buyer

Ask to be reinstated

EliteSingles - Ask to be reinstated
EliteSingles - Ask to be reinstated - Image 2
Im in a peculiar situation. My company transferred me out of country at time I signed up with elite dating services on 2/18/22. So I cancelled my subscription. Then, my company changed their minds as of yesterday, and are not going to transfer me out to work in another country. May I come back to elite without having to pay another start up fee for 6-months? I think I paid 79.99 for 6-months. Thanks so much for your kind consideration to my reinstatement request. Best regards, Lisa Norstrom Lisanorstrom@***.com 505-225-**** cell
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Loss:
$86
Pros:
  • Vast inventory of professional candidates
Cons:
  • Customer service number not available

Preferred solution: Deliver product or service ordered

User's recommendation: Definitely join! A very professional and great inventory of singles fitting one’s specifications. Two-thumbs up! Lisa

1 comment
Lisa N Gvb

Hello Elite Representative, Since I last contacted you, I got a big promotion and I will be transferring to Mexico after all. Now I realize you have services in Mexico but I’d rather not.

When I come back after 12-months, roughly in springtime of 2023, I’ll assess my dating situation at this time. May I have a refund of 86.00 that I paid for service?

Thanks so much and good luck. Lisa Norstrom 505-225-**** cell Lisanorstrom@***.com

Kao Vyc
map-marker Raleigh, North Carolina

Refund

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Cannot contact anyone to try to cancel and get a refund after 2 days. I do not care for how this site is set up
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MARIA M Otb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancellation and Receive refund

I joined elitesingles premium membership yesterday knowing that the payments will be deducted on monthly bases but only to find that the deduction have been made for six months and I can not afford this. So I would like to cancel my membership and receive my refund.
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Loss:
$84
Pros:
  • Sounds like a cedible site
  • You can meet people
  • Too much money and cancellations is difficult
Cons:
  • Contact info to resolve issues

Preferred solution: Full refund

User's recommendation: Be well informed and understood about the payment mode

Anonymous
map-marker Chesham, England

Cannot log in

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For weeks I have been unable to verify my email and log in. I am using Chrome as a browser. I keep checking fir verification emails but they never arrive, not in my Junk folder either. Therefore I would like a refund for my remaining subscription.
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User's recommendation: Avoid. Customer service is atrocious

Anonymous
map-marker Houston, Texas

Need Refund ASAP

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Most all of the SMILES I'm getting are fake profiles. This is one of the worse dating sites I have ever been on. I no longer want to use these services. I want a refund. Many of the profiles states wrong ages. Many put phone numbers on their faces, and the phone numbers are wrong and the people are not the correct people. Please refund my money immediatley.
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User's recommendation: This is the worst site ever. Majority are fake profiles.

Monique S Dnj

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Verified Reviewer
| map-marker Toronto, Ontario

Is not for me....

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They send me people with no photo. All the people are long distance.. I logout for 2 hours ...I lost my Profile. Photo. And my connection with the people I was texting... No I dont k ow wht happend to my photo.?and the rest? I like to cancel my payments. And cancel my profile I had.. I need to speak with someone. As soon as posible... do you have free phone line???
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Pros:
  • This is a fraudulent sit
Cons:
  • Had to many scammers and no matches

Preferred solution: Full refund

Anonymous
map-marker Levallois-Perret, Ile-De-France

Impossible d avoir customer service

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Bonjour, Avez vous svp un telephone pour vous contacter ? de France ou des US ? do you have a phone to contact you ? Est il possible de s inscrire pour 1 moi pour essayer ? is it possible to sign up for 1 month only ? Merci Sarah
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Anonymous
map-marker London, England

Refund and cancel my account

I would like to cancel my account and would also like a refund because i didn't want a year prescription.
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Preferred solution: Full refund

John C Sqk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Whitecourt, Alberta

Refund

Had no idea I was being charged that much money,Im not happy Im pissed off. I am not posting my personal ID just reverse the charges on the bank info that was provided,
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Loss:
$170

Preferred solution: Full refund

Arthur B Voj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbia, Missouri

I paid for a month membership an can't get the app to let me use it

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I cant use the app because it says I have to pay for a subscription I already paid it so why cant I see members on the app account
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Jane S Bwx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pacific Grove, California

A fraud occurred on March 12th at about 9:20 a.m.

A fraud happened on Saturday, March 12th and my new credit cards have just arrived. When I tried I could not gain accept to your site so I could rejoin and become a member.

Please tell me what I need to do now to obtain membership? The fraud occurred I think on Facebook when they got my credit information. A charge did go through that listed Elite but that charge has been erased when the fraud was discovered. This, I believe and truth was neither your doing or mine and I would still like to become a member if I am safe in giving my credit information to you now.

The fraud was detected when the following information came up on my computer screen right after I submitted my credit info "the XML file does not appear to have any style information associated with it." That's when I reported it to my credit co, and they had to cancel my cards and issue new ones to me. The fraud did manage to charge my account with the name Elite but that has been removed by my credit card company.

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Preferred solution: Deliver product or service ordered

User's recommendation: Do not sign up via Facebook!

Anonymous
map-marker Palm Beach Gardens, Florida

Spam .

I never talked to anyone at this place. I have never signed up with any dating service. Scam SpamScam They say I purchased a service. I did not .
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User's recommendation: Scam

Anonymous
map-marker Great Falls, Montana

Cancel subscription on elite singles

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Your app will not let me cancel my subscription I cant get through to nobody on your phone number for customer service. You guys are a fraud there is nobody in my state on this site. I try to cancel my subscription and enter my password and it tells me wrong password I reset my password start over again it tells me wrong password. Bunch of BS
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User's recommendation: Never!!!!!!!!

Rosemary G Dyr
map-marker Vancouver, British Columbia

Match needs reporting

A match that I have been in contact with for almost a month has now asked me to wire him an enormous amount of money. I feel This match should be flagged I would Like to discuss this in-depth.
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Pros:
  • You can meet people
Cons:
  • Glitch after glitch from the get go

Preferred solution: A phone call to discuss

Amanda H Vwj

Not returning my emails to make sure I got refund. Only been onsite for 3 day’s with no contacts. Plus confusing site not knowing if of who is online. Site is awful

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Confusing site Not giving just local state singles where I live Plus pricing too super hi for website where getting no interest or contacts getting back to me Not at all customer site getting back to me with questions I need to know Plus only had someone contact me that was a scammer Havent had a single message from site of interests or from customer service to help
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Loss:
$100
Pros:
  • Too much money
Cons:
  • Cant find a customer service phone number

Preferred solution: Full refund

User's recommendation: Never try site

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