Peter S Sge

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Verified Reviewer

Age range of women responding

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Updated by user Jun 03, 2022

I am still totally dissatisfied because I repeatedly get notifications from younger women. I am a senior and need only messages form women between 64 and 88.

In fact I get numerous messages from women between 30 and 50. I am repeatedly having to spend time deleting these younger women.

Original review May 04, 2022
I am a man seeking a woman in age range 64 - 88 However, a large number of matches are being offered with ages 30-60 Please exclude those under 60 years of age
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Pros:
  • You can meet people
  • Ability to meet people of similar age
Cons:
  • People recommended are not in age range requested

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Sheffield, England

My refund is not yet showing in my account I’m told to give it 3-5 days, when I get my refund maybe the review will be better than what I have given for now

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I asked for my subscription refund as I was mislead by site info on subscription payment options. They have since promised that theyll refund me and will receive my money in 3-5 days so Im still waiting
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User's recommendation: Not for now until I see my refund in my account

Marie-Anne M Zlh

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Verified Reviewer
| map-marker Ottawa, Ontario

Asking for refund

Very dissappointed by your poor customer service. I sent many messages and emails but unfortunately no reply at all.
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User's recommendation: Do not recommend Elite singles to anyone

Anonymous
map-marker Montreal, Quebec

When the site locks you out you can't figure out how to contact them.

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They are now blaming it on my firewall, etc. blah, blah, BS The site worked fine for me for months and started locking me out without warning. Changed password more than once. Now they want me to clear cookies and all the rest of that. I hate it when the site blames the client. I go to 50 sites a day and very few of them do this to me. I will not be renewing.
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Peter G Bce

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Verified Reviewer
| map-marker Godalming, England

Cancel subscription within 14 day period

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Hi, I signed up for a premium subscription a few days ago, but I have had second thoughts about using your service as I am not really ready for a new relationship yet after my wife passed away. I would like to cancel my subscription and get a refund as i am within the 14 day cancellation window. Kind regards, Peter Garriock
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Elizabeth L Rpn

Need to talk to the customer service

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I need Customer service phone number in the united states where I live and registered not an International number in Berlin!
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Loss:
$300
Pros:
  • This is a fraudulent site
Cons:
  • Too expensive
  • No contact information
  • Expensive and impossible to cancel and stop auto renew

Preferred solution: Full refund

User's recommendation: NEVER!

Marie-Anne M Zlh

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Verified Reviewer

Asking for refund

For your info I haven't heard from anyone from Elite yet & it's frustrated. I would like to cancel my account and get part of my money back.
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User's recommendation: The site is awful

lorraine m Nme

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I haven't used EliteSingles in months and was just billed.

I haven't used EliteSingles in months and was just billed.
I haven't used EliteSingles in months, except to delete everything in the account. I have just received a new bill for Elitesingles of $239.70 and I had to pay to send you this note. Please cancel everything and refund all my money, please. Thank you, Lorraine Miller Thursday, March 24, 2022 2:48 PM The charge that was added to my PayPal account; was after I stopped using Elite Singles, and after I thought I canceled my account. A copy of the listing on my PayPal account is attached below. Please address. Thank You, Lorraine Miller
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Loss:
$280

Preferred solution: Full refund

User's recommendation: I am expecting a full refund. I did meet my boyfriend on Elite Singles.

Tina B Siu

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Verified Reviewer

Why pay a dollar?

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I need to reach someone from Elite Singles to get a refund which I tried doing from the website directly but screen just went blank. Then I get redirected to this sketchy site and they want my bank account info for what??
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Loss:
$108

Preferred solution: Full refund

Anonymous
map-marker Irmo, South Carolina

Customer Service is Non-existent

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Ive requested a refund due to an error made in purchasing. I literally canceled as soon as I realized I had clicked the wrong thing. I have yet to speak to or hear from anyone after reaching out using the help center several times already.
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User's recommendation: Run!

Ana W Fub

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Verified Reviewer
| map-marker Winter Park, Florida

Refund

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I explained in an earlier email, that I have been trying to cancel my membership since Saturday, which was the second day of my membership, I went into the website and press the cancel/ refund bottom, and it just kept going for hours each time and nothing happened. The phone number you guys have doesnt work. The website doesnt work. So I need my money back because I didnt like the website, it was not what I was expecting. Thank you
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Alaena Hbb
map-marker Bernardsville, New Jersey

Cancel

Cal my *** membership. Full refund. I want a full refund now after two hours on this *** site
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User's recommendation: No e

Anonymous
map-marker Swindon, England

Angry-- account renewed against my wishes

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After 3 months I decided I did not want to renew my membership. I went to my profile and saw that I could click "cancel renewal." So I did.

I filled out a little form explaining why I wanted to cancel it.

However, I've now discovered that EliteSingles has renewed my membership without my consent.

It was next to impossible to find customer service contact info, and the only way I was able to was through PissedConsumer.

When I did contact them, EliteSingles explained that I had to cancel at least 7 days before the end of my membership in order not to have my membership automatically renewed, which is decidedly sneaky. I will cancel my membership and delete my account, but in the meantime I have changed my profile info to this complaint as a protest.

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User's recommendation: Don't bother.

Claudia M Fqo

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Verified Reviewer
| map-marker Cranberry, Pennsylvania

Extremely dissatisfied

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Updated by user Apr 09, 2022

I have contacted company with no response yet.I have tried to reset my password to delete my account and have not received a recovery email even after doing it several times.

Original review Apr 09, 2022
Pictures cannot be edited appropriately even after editing them and correcting them. You cannot reach the company. For some reason my password is not working but when I hit "forgot password", I don't get an email to reset it. However they are sending emails to that same email address routinely. Because I can't access my account I cannot delete my profile. My profile picture is of my chest even though I edited it several times. Elite Singles, Please contact me immediately. I want a full refund of my premium and I want my profile taken done ASAP.
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Loss:
$250
Cons:
  • Ability to edit pics
  • Cannot access account to delete profile
  • Ability to contact company

Preferred solution: Full refund

User's recommendation: DO NOT USE THIS SITE

Barnabas A

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Yuma, Arizona

Refund

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EliteSingles - Refund
Ive been trying to cancel my subscription and it keeps telling me to contact u, please contact me as soon as possible
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Loss:
$163

Preferred solution: Full refund

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