EliteSingles Reviews

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Refund and cancellation!

EliteSingles - Refund and cancellation!
Hello, I have subscribed 4 days ago and since then I have been trying to get in touch with customer care team in order to get a refund and cancel my membership. Please, help me do that ! Thank you!

User's recommendation: Good dating web !

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ID
#2054557 Review #2054557 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Method of profiling

After completing a personality "test" which is visible to all potential interested women the "test" results offered a negative result which I believe has effected my options of potential candidates on the site.

User's recommendation: Present self as main stream.

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ID
#2053533 Review #2053533 is a subjective opinion of poster.
Pros
  • Non
  • Educated singles looking for the same qualities in their partner
Loss
$114
Preferred solution
Let the company propose a solution
New Reviewer

Multiple Complaints

- Fake Profile of someone obviously not in the US -Cannot report: no email (loads Outlook but does not provide contact), overseas number -Constant "matches" with no profile content (likes/dislikes, etc) or pictures --Fake profile contacted me apparently with the SOLE purpose of asking how I like the SITE. After my response, the person's name mysteriously changed and..the conversation was missing. --WAY overpriced and NO option for a short membership to test the experience. --One contact was instantly abusive

User's recommendation: Don't waste your money.

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ID
#2052306 Review #2052306 is a subjective opinion of poster.
Loss
$174
Preferred solution
Full refund
New Reviewer

Reactivate Deleted Account

I recently deleted an account that I would like to reactivate. Iam paid up until August 10.

User's recommendation: Highly.

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ID
#2048717 Review #2048717 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Still under review?

Most of my photos and my profile are still under review. Although I just paid yesterday, I joined a couple weeks ago.
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ID
#2044122 Review #2044122 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Membership does not appear activated

Try to contact the company and their phone number was a fax. They do not have a 800 number to call so its an international call to get service and you cant reach the company for service. You cannot also cancel the membership as described on the Internet. There seems to be no way to reach out and talk to someone at the company

User's recommendation: Try to contact the company and their phone number was a fax. They do not have a 800 number to call so it’s an international call to get service and you can’t reach the company for service. You cannot also cancel the membership as described on the Internet. There seems to be no way to reach out and talk to someone at the company.

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ID
#2043820 Review #2043820 is a subjective opinion of poster.
Location
Orlando, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

REFUND IMMEDIATELY

I joined your site on June 20, 2020 and I have found your site to be TRASH!!! Obviously many of your clients cannot read and did not adhere to my profile requests. I want a FULL REFUND IMMEDIATELY AND MY PROFILE REMOVED IMMEDIATELY. Your site is a JOKE!!!!

User's recommendation: SAVE YOUR MONEY.

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ID
#2039475 Review #2039475 is a subjective opinion of poster.
Cons
  • Not worth the money
Preferred solution
Full refund

I'm new just got 1 question

I just played $125 and you wanted more to answer 1 question? All I want to no is when you text someone does your profile pop up for them to see

User's recommendation: I dont no uet.

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ID
#2038237 Review #2038237 is a subjective opinion of poster.
Location
Clinton Township, Michigan
New Reviewer

Most profiles I receive: not compatible, low education

Most profiles I received: Much lower education than specified (truck drivers?? Seriously??) Much older than specified Not much in common
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ID
#2029000 Review #2029000 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

How do i delete my main photo and put in the other

I just want to no how I delete my main picture and swap it with other one
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ID
#2024521 Review #2024521 is a subjective opinion of poster.
Location
Clinton Township, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Canceled membership for no reason.

I am a professional male looking for a professional female and signed up with EliteSingles. I felt I was getting some great matches at first. After about a week, I notice a couple of "fraud" entries of messages I never wrote to other ladies. When I mentioned to these ladies that I did not write these messages and was going to report it, my membership was mysteriously canceled about an hour later. Then they had the nerve to bill my credit card for the balance. I can see why these clowns do not have a support line...they would get too many complaints. Definitely not on the up and up.

User's recommendation: Beware!

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1 comment
#1906421

Not a good site, there are not many members, very few. When you try to cancel your membership, it's nearly impossible and they just keep charging your card.

ID
#2024340 Review #2024340 is a subjective opinion of poster.
Loss
$300
Preferred solution
Reinstate my membership.

Over charge

I have an account and I got a message more than 3 times to pay $104. and now my account is not working,so please get back to me my number is 201 779 ****
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ID
#2024062 Review #2024062 is a subjective opinion of poster.
Location
New York, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I keep getting charged whilst i cancelled subscription years ago

I cancelled my subscription with Elite Singles years ago and Im not able to find the Contact Form the site refers to in order to submit any questions to Customer Service. This site and organization is a fraud and should be investigated.

User's recommendation: Do not use this site, don’t sign up.

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ID
#2022197 Review #2022197 is a subjective opinion of poster.
Loss
$768
Preferred solution
Full refund
New Reviewer

Over charged

I didn't accept a charge of $191 please contact me at 162********
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ID
#2021374 Review #2021374 is a subjective opinion of poster.
Loss
$191
Preferred solution
Full refund

Cancellation

I cannot access my account and have not been able to find contact information from your company. I'm highly dissatisfied and want to cancel my membership immediately and be refunded the amount paid. I have NOT been able to access my account since setting my profile.

User's recommendation: It’s a scam!!

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ID
#2020305 Review #2020305 is a subjective opinion of poster.
Location
Holyoke, Massachusetts