Anonymous
map-marker Tallahassee, Florida

Wrong photo which can't be deleted

The wrong picture is uploaded for my profile. Took a long time to find the phone number, no contact form on the site that I could find. Still holding after 20 minutes. No intention of paying money with the wrong profile picture that can't be changed easily.
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User's recommendation: Be careful. Good set-up if you don't have problems but if you do......

Anonymous
map-marker Watertown, Massachusetts

They charged me for a year I only tried them a few months was getting ready to quit

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Lot is scammers on there. They kept telling me I had a membership till Oct 2023. Finally they made me pay for an extra month I havent seen the money back yet though then Ill know if theyre lying
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Suzanne W Dvb

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Verified Reviewer

A complete rip off

Please stay clear of this dating site . Its utterly useless , worse then any other free. It is nor worth the money and you will not receive much interest
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Loss:
$85
Cons:
  • Lots of problems

Preferred solution: Full refund

marlene v Rbg
map-marker Durban, Kwazulu-Natal

I need to change my gender preference

I registered and paid for a 6 month premium. The gender preference is wrong. please can you change it. to: I AM A WOMAN LOOKING FOR A MAN
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Preferred solution: Apology

Darlee S

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Verified Reviewer
| map-marker Greenville, South Carolina

No one answered the phone

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Fake messages that I am receiving daily. I have tried to reach a real person seven times without any success. Please have a real person cal me at 864. 238-****. Thank you in advance for your help.
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Preferred solution: A clearer understanding of your service

Anonymous
map-marker Livonia, Michigan

It’s a scam

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If you try to cancel within the 3 days they claim no one every responds to you and months later when they finally respond they say its too late to receive a refund which is a joke. Its an even bigger joke when every match seems to be fraudulent and you get emails saying so. Nothing good comes of this website , it should be taken down.
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User's recommendation: Don’t waste your money

Cory M Gye

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I need to cancel and get money back

EliteSingles - I need to cancel and get money back
EliteSingles - I need to cancel and get money back - Image 2
I get a lot of folks smiling but won't communicate. Too wired for me. It just doesn't seem real and I would like my refund back. It's as simple as that I'm not sure what else to say other than it's just like I subscribed for nothing. Not a good experience here. Need my refund back and at this point I'm
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Loss:
$101
Pros:
  • Non response
  • No activities
  • Too much money and cancellations is difficult
Cons:
  • Not worth any money at all
  • All of it

Preferred solution: Full refund

Anonymous
map-marker Toronto, Ontario

Not happy with lrogram

I met a man on line who was very assertive when zi wouldnt meet him right away. You also gave so many older men on it. I dont want a man older that 73. I also want to be sure that when this session runs out you do t renew it. Orio Fishleigh
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Anonymous
map-marker Swindon, England

I have tried to contact EliteSingles and the number they have

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Is not working so I have e-mailed them and they have not got in contact at all, I would give this company-1 if I could as they are worse Han useless, quick to take your money but when you actually want to resolve a issue they drop you so quickly and do not help whats do ever !! Please do not go near this company they are a terrible company to get involved with
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User's recommendation: - 1 do not go near them

Anonymous
map-marker Swindon, England

If I could give them -1 I would

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Do not join this service its absolutely terrible they are not responding to any of my e-mails they do not help whats so ever I not phone them I have tried to use the number which dies not work , they are worse than useless and I encourage anyone to never ever try them they are a terrible company
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User's recommendation: Do not go near them ever

Geraldine C Ake

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Verified Reviewer
| map-marker Birmingham, England

Difficulty in communicating when there are issues and aggressive fee demands

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Ten days ago I replied to your request for a subscription and no acknowledgement of my email has been received. I notified you that my account was dormant and that as I receive no service I should pay no fee and the service be cancelled.

As I said no acknowledgement of my communication and argument was provided by yourselves. Instead you send me an aggressive email today stating 'Final Warning'.

This is an extremely aggressive and completely unhelpful approach.

I had previously had no issue with yourselves, but 1) if an account is clearly dormant (as the audit trail will attest) to simply demand fees without prior advice and 2) not bothering to reply to emails is completely unacceptable. If I don't receive a reply from yourselves within 24 hours to clear this up and cancel my account, I'm going to take this to the press to make public your aggressive behaviour.

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Pros:
  • Cancellation is difficult

Preferred solution: Let the company propose a solution

User's recommendation: Beware of rolling subscriptions. The company pursues money for even dormant accounts very aggressively and are difficult to communicate with when issues such as this arise.

Anonymous
map-marker Rockville, Maryland

Cancel subscription

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I cannot remember my password to this website, I want to cancel my subscription. When I put in my email to get a change password, an email never comes to my email. This is the craziest website I have ever been on, so many not real people, absolutely incredible I want to be cancelled ASAP My name is Cathy Ambrogi My email is cathyrnnicu@***.com Please contact me ASAP, I have also left my number after holding for 20 minutes to be called back, lets see if that happens
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User's recommendation: Dont bother

Arlene W Raj

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Verified Reviewer

Cancelled account

I received a bill and I paid it awhile ago and cancelled my account. All I came across were fakes pretending to be someone they were not. Not what I expected
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User's recommendation: I don’t recommend

Lynn W Txr

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Verified Reviewer

I waited to talk with someone for 30 minutes snd 21 seconds. No one answered the phone!

I am reporting Elite singles to the Better Business Bureau! I'm angry! No activity on site!! No one will answer the phone to cancel my account!!!
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Preferred solution: Cancel my account with no further charges!

User's recommendation: Do not subscribe! Nothing but a racket!

Jerald D Xyr

Billin

I paid and I still don't have access. I made a payment today 10/15/2022. I also tried calling to talk to customer service.
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