EliteSingles Reviews

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I canceled moments after I signed up and I am still receiving emails

I canceled with in the hour or less of setting up a profile, was bombarded with guys from Canada and saw there is a 3 day cancellation window. Why am I receiving matches from you? This is troubling and makes me think my cancellation was not honored and did not go through. Please advise ASAP, Sincerely, Paddington please refund my pay pal and confirm receipt of this as well as stop sending me matches I will not open then as I understand this is a trick to not refund me..212227****
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ID
#2118150 Review #2118150 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Can’t change my sex profile

Cant contact them to arrange changes
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ID
#2116564 Review #2116564 is a subjective opinion of poster.
Pros
  • Idk slow service
Preferred solution
Let the company propose a solution
New Reviewer

Cancel and refund

I cant find it interesting. And i was not expecting to pay that amount

User's recommendation: Don’t know.

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ID
#2115500 Review #2115500 is a subjective opinion of poster.
Preferred solution
Full refund

Case was closed

Hi, thanks for the assist! They FINALLY closed my account as Id requested, but not until today. It is the only site Ive ever seen that didnt permit me me to close my account in my own accord (even though their help says you can). They also had no contact emails or phone numbers listed. So Im glad I contacted you!

User's recommendation: Absolutely recommend this service!

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ID
#2113364 Review #2113364 is a subjective opinion of poster.
Location
Pottsville, Pennsylvania

Dispute

An amount came off my credit card that wasnt me. They said they couldnt help I had to take it up with google play. I use Apple so that wasnt hi I paid the person who obviously used my card had an android phone. I want the membership that was made with my credit card cancelled!!

User's recommendation: Don’t bother.

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ID
#2113045 Review #2113045 is a subjective opinion of poster.
Location
Cape Town, Western Cape

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint

Hi i have emailed you and no one responded. You sent me email on 27.6.20 introducing me to elite and premium charged me £167.70 This site is appalling, men are contacting me from over 200 miles away I tried to cancel within a week but no response and can't do on the site Please refund Sarah Days or email me on sarahdays69@***.com

User's recommendation: I just want.

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ID
#2112606 Review #2112606 is a subjective opinion of poster.
Pros
  • Non
Cons
  • Not worth any money at all
Loss
$168
Preferred solution
Full refund

Request for immediate refund.

I request an immediate refund of my payment. My account was hacked and 69+ identical messsges were sent to much older women purposely.
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ID
#2102250 Review #2102250 is a subjective opinion of poster.
Location
Las Vegas, Nevada

Dispute

Did not speak to anyone, the number was in correct. Im trying to deal with a fraud dispute, no one is getting back to me or helping me. Terrible service so far

User's recommendation: Don’t bother trying.

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ID
#2099490 Review #2099490 is a subjective opinion of poster.
Location
Pretoria, Gauteng
New Reviewer

Cancel and refund

My name is Angela. Email: angel_vb@***.ru. I opened the profile by mistake and paid for it last week. I need it to be canceled and refunded. Please help! I already submitted my request a few times through my profile but didn't get any response.
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ID
#2098482 Review #2098482 is a subjective opinion of poster.
Cons
  • Hard to reach customer service
Preferred solution
Full refund
New Reviewer

SCAM; TOOK $ I did not authorize, No valid customer service phone # to call? SCAM, STAY AWAY

FacepalmTook $ 209 out of my paypal account?? I did not authorize this and have filed a claim with paypal and about to call my legal team!

User's recommendation: SCAM, STAY AWAY.

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ID
#2097673 Review #2097673 is a subjective opinion of poster.
Loss
$209
Preferred solution
Full refund
New Reviewer

I want to get a refund

I want my subscription canceled, and was unable to reach anyone when I called or emailed customer support. Please email at myesupriya@***.com.

User's recommendation: Don’t use elite singles.

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ID
#2092245 Review #2092245 is a subjective opinion of poster.
Loss
$300
Preferred solution
Full refund
New Reviewer

An automatic payment was set up and I didn’t realise

An automatic payment was set up and I didnt realise and I have lost my job through Covid and I dont have the money!! Please I need this money returned as I am a single mum
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ID
#2086862 Review #2086862 is a subjective opinion of poster.
Loss
$168
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I cannot upload my pictures from iPhone

I cannot upload pictures to the sight from my iPhone.
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ID
#2083983 Review #2083983 is a subjective opinion of poster.
Preferred solution
I can’t upload my photos to the site from my iPhone

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

I thought I canceled the service last month and I just got another bill paid for $167. During this time of Covid I don’t have the money, that money needs to go towards feeding my children. I usually work during the summer and I was unable to. Is there anyway I could get a refund?
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ID
#2083488 Review #2083488 is a subjective opinion of poster.
Cons
  • Not worth any money at all
Loss
$167
Preferred solution
Full refund

I can't contact any of my interests

The bar will not come up so I can't respond to them . Can you help me
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ID
#2083438 Review #2083438 is a subjective opinion of poster.
Location
Fresno, California